TK
Thulisile K
1 reviews | Active since Aug 2014
23 Oct 2025, 00:23
Worst business
I would like to report that the cash converters in Midrand cbd had poor service and rude staff. I sent an email months ago with my query and posted on facebook I was not contacted except via a WhatsApp text. I have not collected my machine and they did not contact me so I will keep reporting this branch. I send an email from ***. You can track the trail there of poor service and staff who play games instead of assisting.
Helpful (0)
Replies (4)0
Replies (4)
Cash Converters Southern Africa's replyOfficial
23 Oct 2025, 10:04Hi Thulisile,
The store has fixed the machine. There was an email that was sent to your email address in May advising you to collect it.
We'll forward this to the team, and they'll be in touch.
The Cashies team.
The store has fixed the machine. There was an email that was sent to your email address in May advising you to collect it.
We'll forward this to the team, and they'll be in touch.
The Cashies team.
Cash Converters Southern Africa's reply23 Oct 2025, 10:04
Official
Hi Thulisile,
The store has fixed the machine. There was an email that was sent to your email address in May advising you to collect it.
We'll forward this to the team, and they'll be in touch.
The Cashies team.
The store has fixed the machine. There was an email that was sent to your email address in May advising you to collect it.
We'll forward this to the team, and they'll be in touch.
The Cashies team.
TK
Thulisile K's updateReviewer Update
23 Oct 2025, 20:09I will wait for their communication and I guess I should not expect an apology just like the staff member Tsakane was able to tell me that I can complain but it won’t do anything. I guess she’s clear that’s how customer service works.
TK
Thulisile K's update23 Oct 2025, 20:09
Reviewer Update
I will wait for their communication and I guess I should not expect an apology just like the staff member Tsakane was able to tell me that I can complain but it won’t do anything. I guess she’s clear that’s how customer service works.
TK
Thulisile K's updateReviewer Update
28 Oct 2025, 17:34I have not been contacted by anyone from the branch and never received an apology. i can understand why the staff member was unbothered and told me that complaining will not work, it is in the culture of cash converters not to value customers.
TK
Thulisile K's update28 Oct 2025, 17:34
Reviewer Update
I have not been contacted by anyone from the branch and never received an apology. i can understand why the staff member was unbothered and told me that complaining will not work, it is in the culture of cash converters not to value customers.
TK
Thulisile K's updateReviewer Update
07 Dec 2025, 11:24Reading new reviews and it’s a clear confirmation of the bad service and brand this is. I strongly discourage people to go to this shop especially the Midrand mall one. Disrespected and entitled staff you will regret going there. So don’t bother.
TK
Thulisile K's update07 Dec 2025, 11:24
Reviewer Update
Reading new reviews and it’s a clear confirmation of the bad service and brand this is. I strongly discourage people to go to this shop especially the Midrand mall one. Disrespected and entitled staff you will regret going there. So don’t bother.