1 reviews | Active since Oct 2015
Worst attituted and customer experience I have ever had
I had quite a few goods I was looking at selling to cash converters at hillfox. These were high value items and I did not particularly wanted much for them, they are just in my way. So you would have made good profit on these. It has been 4 weeks now where I have basically licked the ass of your buyer, Jabu for reply or any sort of correspondence. He just doesn't give a damn. When I phone him, he says we must talk on whatsapp. When I whatsapp him he doesn't https://www.hellopeter.com/write-a-reviewreply. He reads my messages but just doesn't reply. This experience I had with your useless and pathetic store has ensured I will never support you again (I USED to be a regular customer). Since your outstanding customer service orientated employees has gone out of their way to give me the ABSOLUTE worst customer experience I have ever had, I will be taking my business to Cash crusaders. I will also most definitely make sure to spread the word on exactly how useless you are. Please don't bother replying, I just wanted to let you know what profit you missed out on. I have about R30,000 worth of goods I wanted a mere R5,000 for.
Good day
Thank you for taking the time to lodge your complaint on the Hellopeter website.
I will refer your complaint to the store owner as well as the regional operations manager. Either will be in touch with you shortly.
Kind regards
Balan.Naidoo
Customer Service Officer
Good day
Thank you for taking the time to lodge your complaint on the Hellopeter website.
I will refer your complaint to the store owner as well as the regional operations manager. Either will be in touch with you shortly.
Kind regards
Balan.Naidoo
Customer Service Officer
