Violation of Consumer Rights

<p> </p> <p>I recently bought a pair of presonus eris e8 studio speakers from cash converters balfour park for R5000. While we were in store we checked whether the speakers were giving any sound and if all the back inputs were functional and they were. Before i left i asked whether there was guarantee on them and i was told since it is electronics the guarantee would be 6 months.</p> <p>When i got back home, however, and plugged the speakers in i discovered that one of the speakers was not giving off the same quality of sound as its counterpart. The volume was much lower and the sound was ****led even though the settings were exactly the same. Naturaly i decided to return them and given the fact that i did not need anything else i decided i would like a refund.</p> <p>There store refuses to give me my refund even though their website and slip clearly says that speakers have 6 months guarantee. I've left the speakers with the store in case they incure any further damages. I've complained to their customer care and they have stopped replying to me.</p>