MK
MBULELO K
1 reviews | Active since Nov 2014
29 Sept 2015, 09:53
Very Poor Service
I went to buy DVD'S at Cash Converters Greenstone, not for the first time as I am a regular buyer there and a dvd's collector. They keep the priced empty casings of the dvd's on the shelves and when you pay at the tills they pull out the dvd from the drawer and insert it to the casing. <br> On several occasions now I could not get some of the dvd's because \ they could not find them in the drawer "and on numerous occasions I lost out on those dvd's.<br> On the 28th of September 2015"
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Cash Converters Southern Africa's replyOfficial
29 Sept 2015, 10:09Hello MAXKLAAS,
Good day Mbulelo
Thank you for taking the time to lodge your complaint on the Hellopeter website.
I will forward this to the regional operations manager as well as the store owner. Please note all our stores are owner operated.
Cash Converters strives for excellence in customer service at all times and please be assured the store owner will not tolerate bad service.
Kind regards
Tia Hocanin
Senior Brand Manager
Good day Mbulelo
Thank you for taking the time to lodge your complaint on the Hellopeter website.
I will forward this to the regional operations manager as well as the store owner. Please note all our stores are owner operated.
Cash Converters strives for excellence in customer service at all times and please be assured the store owner will not tolerate bad service.
Kind regards
Tia Hocanin
Senior Brand Manager
Cash Converters Southern Africa's reply29 Sept 2015, 10:09
Official
Hello MAXKLAAS,
Good day Mbulelo
Thank you for taking the time to lodge your complaint on the Hellopeter website.
I will forward this to the regional operations manager as well as the store owner. Please note all our stores are owner operated.
Cash Converters strives for excellence in customer service at all times and please be assured the store owner will not tolerate bad service.
Kind regards
Tia Hocanin
Senior Brand Manager
Good day Mbulelo
Thank you for taking the time to lodge your complaint on the Hellopeter website.
I will forward this to the regional operations manager as well as the store owner. Please note all our stores are owner operated.
Cash Converters strives for excellence in customer service at all times and please be assured the store owner will not tolerate bad service.
Kind regards
Tia Hocanin
Senior Brand Manager