SD
Shanre D
1 reviews | Active since May 2020
18 Oct 2021, 20:10
Unpleasant experience
I visited Cash Converters Herm**** today, and had the most embarrassing and inconvenient experience. A coloured youngster stopped me at the entrance, told me my mask is not acceptable ( even though it closed my nose and mouth, and I was never stopped or questioned for the past six months by any other shop or organisation) and made we wait like a crminal, while fetching the manageress to talk to me. Although she made a brave attempt to save the day and allowed me to enter, the damage was done, and I can only assume this was racial harrassment. In considerate contrast to this, the shop next door gave me a warm welcome, which was pleasant and professional.
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Replies (1)0
Replies (1)Cash Converters Southern Africa's replyOfficial
19 Oct 2021, 11:25Hi Shanre,
Thanks for sharing your feedback. We have asked one of the customer care's management representatives to look into this issue and make contact with you within two working days.
Warm regards,
The Cashies team
Thanks for sharing your feedback. We have asked one of the customer care's management representatives to look into this issue and make contact with you within two working days.
Warm regards,
The Cashies team
Cash Converters Southern Africa's reply19 Oct 2021, 11:25
Official
Hi Shanre,
Thanks for sharing your feedback. We have asked one of the customer care's management representatives to look into this issue and make contact with you within two working days.
Warm regards,
The Cashies team
Thanks for sharing your feedback. We have asked one of the customer care's management representatives to look into this issue and make contact with you within two working days.
Warm regards,
The Cashies team
