Unfair Treatment at Cash Converters in Silverton.

Good Day I am disappointed with Cash Converters in Silverton. I pawn my laptop on and about February and I never received a copy of a contract only money to my account. I went to the store on the 21 February only to be told my items have expired and I therefore have to pay the selling price or layby the item which now cost R4000.00. I never got notification that my items is about to expire. I am now forced to buy back the item at R4000.00

This is pathetic service from the store. I need my laptop at the price I pawned with.