tD
tashlyn D

1 reviews | Active since Sept 2017

20 Sept 2017, 13:02

this is my commonsence !

I purčhased a tablet at çash coñverters with a guarentee ànd they refused to repair my phone as an ańgered customer i explaiñed that i am eńtitled to the repair cuz of my ģuarentee thãts stilĺ vaļid , but still they refused țoo this is the dummest ****test service eva id nevà reccomend no one on this earth to purchase !!!!!!

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Replies (2)
Cash Converters Southern Africa
Cash Converters Southern Africa's reply21 Sept 2017, 12:01
Official

Good day

Thank you for taking the time to lodge your complaint on the Hellopeter site.

Please can you email us on *** with a copy of your till slip as well as the name of the person you dealt with at the store. Some of our products do carry a 6 month guarantee, but in some cases they do not. For example, if you bought a product at a further discount, the store will not offer the guarantee. This will be stated on your slip though.

We look forward to hearing back from you.

Kind regards

Tia Hocanin

Senior Brand Manager

Cash Converters Southern Africa
Cash Converters Southern Africa's reply20 Oct 2017, 11:39
Official

Good Day

The issue has been resolved by the store.

Looking forward to doing more business with you.

Regards

Tia Hocanin

Senior Brand Manager