FM
Fulu M

1 reviews | Active since Jun 2012

16 Mar 2018, 11:03

They wont replace the TV that is disfunctional

I bought a TV got home and for some reason its not working. I returned it and its a month now of being sent from pillar to post. They won't replace it but instead want us to pay to get it fixed. I don't feel they care and for them to expect us to pay just sounds unfair.

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Replies (1)
Cash Converters Southern Africa
Cash Converters Southern Africa's reply16 Mar 2018, 11:22
Official

Good day

Thank you for taking the time to lodge your complaint on the Hellopeter website.

I will refer your complaint to the store owner as well as the regional operations manager. Either will be in touch with you shortly.

Kind regards

The Cash Converters Customer Care Team