TS
Tshehlana S

1 reviews | Active since Jul 2018

06 Aug 2018, 17:18

Terrible customer service (Dishonest to the highest order)

Cash Converters Blackheath(JHB). These guys were not honest with me at all. Made me come to the store a couple of times for my goods, but still couldn’t give my stuff. Made me wait for 2hrs, for a delivery that was never going to happen.

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Replies (3)
Cash Converters Southern Africa
Cash Converters Southern Africa's reply07 Aug 2018, 09:49
Official

Good day

Thank you for taking the time to lodge your complaint on the Hellopeter website.

I will refer your complaint to the store owner as well as the regional operations manager. Either will be in touch with you shortly.

Kind regards

The Cash Converters Customer Care Team

Cash Converters Southern Africa
Cash Converters Southern Africa's reply07 Aug 2018, 13:48
Official

Good Day

We have been informed that the issue has been resolved by the store. We hope this is satisfactory to you.

Looking forward to doing more business with you.

Kind regards

The Cash Converters Customer Care Team

TS
Tshehlana S's update07 Aug 2018, 13:56
Reviewer Update
A refund has been issued to me. Still waiting for it to clear... they said I should give 3 working days.