LW
Lyn W
1 reviews | Active since Oct 2010
04 Apr 2016, 14:43
Take money thats not owing to them.
I received a payday loan of R4000 from Cash Convertors Durban North on the 1st March 2016. The agreement was that the repayment would be R4733 which was deducted in full on the 24th March 2016. On the same day, they decided to debit another R1134.95 from my account and no-one can explain what this is for. I have been back to the branch and handed my bank statements to Bea who \logged a ticket\" with headoffice - no feedback whatsover from her. I called headoffice today, only to be told by Itumeleng that there was nothing on his system so \" to be honest there is nothing I can do\" Come on - pay back the money..."
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Replies (1)Cash Converters Southern Africa's replyOfficial
04 Apr 2016, 14:48Hello doll747,
Good day
Thank you for taking the time to lodge your complaint on the Hellopeter website.
I'm forwarding same to the regional operations manager, the store owner as well as the PayDay Advance product manager. They will be in touch with you shortly.
Regards
Tia Hocanin
Brand Manager
Good day
Thank you for taking the time to lodge your complaint on the Hellopeter website.
I'm forwarding same to the regional operations manager, the store owner as well as the PayDay Advance product manager. They will be in touch with you shortly.
Regards
Tia Hocanin
Brand Manager
Cash Converters Southern Africa's reply04 Apr 2016, 14:48
Official
Hello doll747,
Good day
Thank you for taking the time to lodge your complaint on the Hellopeter website.
I'm forwarding same to the regional operations manager, the store owner as well as the PayDay Advance product manager. They will be in touch with you shortly.
Regards
Tia Hocanin
Brand Manager
Good day
Thank you for taking the time to lodge your complaint on the Hellopeter website.
I'm forwarding same to the regional operations manager, the store owner as well as the PayDay Advance product manager. They will be in touch with you shortly.
Regards
Tia Hocanin
Brand Manager
