GB
Gary B

1 reviews | Active since Jul 2013

14 Oct 2022, 14:02

Sunninghill Cash Converters - stay away and do not support

The owner of Cash Converters in Sunninghill without any doubt has the worst customer service ethics I have ever experienced. I have for a week been dealing with one of the assistants David to ask the owner if he could drop the price of one of the many electric guitars they have on display. I was interested in an amplifier they have and decided to also try and buy an electric guitar. Being a pensioner I felt they could have assisted me with even R100 discount. Today the owner who has the worst manners and ethics I have ever seen, basically brushed me off saying he is way to busy for me a customer and that just a no not interested and then walked out the shop. He lost a R1900 potential sale by just accommodating my request for a R100 discount. I WILL NEVER shop there again and will definitely inform everyone to stay away and NEVER support them. Utterly disgusting service - I really hope that Cash Converters Head Office look into this very seriously as the Sunninghill shop is utterly appalling. Who does the owner think he is to treat people like this?????

0
Replies (3)
Cash Converters Southern Africa
Cash Converters Southern Africa's reply14 Oct 2022, 16:08
Official
Thanks for sharing your feedback. We have asked one of the team's management representatives to look into this issue and make contact with you within two working days.
Warm regards,
The Cashies team

GB
Gary B's update03 Nov 2022, 12:08
Reviewer Update
Today is the 3rd November and guess what no reply......my advice stay away from Cash Converters in Sunninghill they are beyond useless. I wonder how much longer they will still be around......
GB
Gary B's update22 Nov 2022, 11:41
Reviewer Update
Today is 22 November and still no contact..when they fold will they then wonder why?????? I cannot wait to drive past and see the "To let" sign hanging proudly in the window