NP
Neill P

1 reviews | Active since Jul 2015

23 Apr 2022, 15:05

Stop acting like you run a s****-yard and selling at near-retail

Long-standing customers of this specific branch. Over R10,000 spent there. As discerning Hobbyists (photography), We are always on the look-out for a additional item or two. Out of the 4 (FOUR) camera-stands being sold, not one of them had the most crucial item: The camera connector. To add insult, they were all being sold at 80% of their actual retail-new prices! to Add further insult I was told "Listen to me!, this is a second-hand..." and I stopped the fool-employee mid-sentence,to prevent myself from dishing out a slap to him, that would have had his ancestors feel it.. STOP SELLING BROKEN/UNUSABLE JUNK! Cash Converters is in the SECOND-HAND business not the s****-industry! it is saddening that stuff being sold there, will either be a) uneconomical to repair or b) the spare part needed is no longer made. Please stop selling unusable trash. I for one, COULD have made the needed part(s), but I am speaking on behalf of the other 99.9% who buy with the understanding that things are in working condition, not new, but at least functional. Get your act together!

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Replies (2)
Cash Converters Southern Africa
Cash Converters Southern Africa's reply25 Apr 2022, 16:39
Official
Hi Neill,
Thanks for taking the time to bring this to our attention. We have forwarded this information to the store's management team. They will be in touch with you within two business days.
Warm regards,
The Cashies team

NP
Neill P's update26 Apr 2022, 18:51
Reviewer Update
Guys, Thank you. I have always been a good referrer for your store. Something has happened since to move from Next-door to the mall to being in the mall. We always find it interesting to shop there, and we usually never leave empty-handed. BUT. .. We have found jems, real JEMS in your shop (an iPod 160GB in Silver, no less, a nice Rotary Mother-of-pearl face-watch, Camera lenses etc) But we cannot handle the fact that the store is selling real junk. A cheapo *****driver set for R50... Missing EVERYTHING except a single long-nose pliers? Come on! Someone there needs re-training. Something is up with that shop and it doesn't smell good.