1 reviews | Active since Jan 2017
****** for cash
<p>Be careful when pawning or selling at cash converters, this is my second horrible experience with them at 2 different stores. I was suppose to pay interest on an item pawned (festival mall) and they doubled my interest overnight, thinking maybe it was a miscalculation on my side i later realised how wrong they were when i approached them about it and told them that there was no contract stipulating there verbal communication they quickly rectified their error but when it came time for paying back the funds they said unfortunately it was already on their system and there was nothing they could do about it, another store accepted my television set from a rogue and sold it within the same day (Bonaero Park).</p> <p>be weary people use these stores because they are desperate for cash but these people are been cruel and robbing us blind, something needs to be done about this.</p>
Good day
Thank you for taking the time to lodge your complaint on the Hellopeter website.
Please note that all Cash Advances are system generated and fall within the National Credit Act legislation. I'm sure the store managers will be more than happy to explain to you how the calculations are done.
In terms of your TV complaint. I would suggest you open a case with the SAP as we work very closely with the SAP. We strictly adhere to the Zero Tolerance Policy where it clearly states we do not deal in ****** items. Customers are encouraged to report all thefts to the SAP.
I will forward this complaint to the regional operations managers as well as the store owner. They will be in contact with you shortly.
Regards
Tia Hocanin
Brand Manager
Good day
Thank you for taking the time to lodge your complaint on the Hellopeter website.
Please note that all Cash Advances are system generated and fall within the National Credit Act legislation. I'm sure the store managers will be more than happy to explain to you how the calculations are done.
In terms of your TV complaint. I would suggest you open a case with the SAP as we work very closely with the SAP. We strictly adhere to the Zero Tolerance Policy where it clearly states we do not deal in ****** items. Customers are encouraged to report all thefts to the SAP.
I will forward this complaint to the regional operations managers as well as the store owner. They will be in contact with you shortly.
Regards
Tia Hocanin
Brand Manager
