JM
Jo-Ann Manuel

1 reviews | Active since Mar 2018

07 Mar 2018, 18:18

*********** customers

This morning I was at the Kuils River branch. I've gathered some unused items most of them was new and hardly used. I had my i.d book and a 3months bank statement with me. Just in case now their think these things are ****** items. These things wasn't even asked for by the asistant he got straight into checking the items. A dstv decoder with satellite voucher that I got free when I bought a Samsung smartv at game, a ovhd decoder I bought my mother at game but then she didn't want it anymore, a keyboard and mouse that I got with part of a Microsoft subcribtions but I never used it cause I have a laptop and don't need it, a Sony camera (charger got lost when I borrowed it to a friend for a baptism) and a hair flat iron. Basically everything I've purchased at game except the flat iron at clicks.

So the man ask me what am I hoping to get for all off these and I said I don't know exactly I haven't traded in stuff before. Then I gave him a final figure for R1800, and still foolishly I'm telling him what each item is worth and what value I will take for it. And he tells me for all my items he will give me R320!!! Of course I understand that this is a business and their have to make a profit out off it. But that is a complete utter ripoff, Kuils River Cash Converters is totally ******** thier clientele who makes use of their surface. I Obviously didn't take the deal.

On their website their still have the Audacity to say "We believe in a good deal for all, spring cleaning has never been this easy" . " We're always on the lookout for quality products" What a joke these statements are.

My final thoughts on this branch is that their greedy, dishonest, lacks integrity and totally ******** people who makes use of their sservices.

0
Replies (2)
Cash Converters Southern Africa
Cash Converters Southern Africa's reply08 Mar 2018, 08:50
Official

Good day

Thank you for taking the time to lodge your complaint on the Hellopeter website.

I will refer your complaint to the store owner as well as the regional operations manager. Either will be in touch with you shortly.

Kind regards

The Cash Converters Customer Care Team

Cash Converters Southern Africa
Cash Converters Southern Africa's reply09 Mar 2018, 16:52
Official

Good Day

We have been informed that the issue has been resolved by the store. We hope this is satisfactory to you.

Looking forward to doing more business with you.

Kind regards

The Cash Converters Customer Care Team