AZ
Amanda Z

1 reviews | Active since Oct 2017

22 Nov 2017, 15:39

*******

I went to Cash Converters at Elgin Mall in Kempton Park and what a total *******.. First time I went to sell a UV Gel Lamp, I was told they will offer me R60.00 because that is what Bid or Buy is offering, nonsense, I checked on Bid or Buy when I got home, the exact same item is going for R200.00. Today, I gave them another chance, one of the items I had was a 3 disc DVD, they paid R5.00, whether it is one disc or 3, they only pay R5.00. Rather sell your items on Whatsapp or Facebook groups... at least then you won't be **********... The staff are not very friendly either... STAY AWAY!!!!!

0
Replies (5)
Cash Converters Southern Africa
Cash Converters Southern Africa's reply28 Nov 2017, 08:15
Official

Good day Candice

Thank you for taking the time to lodge your complaint on the Hellopeter website.

I will refer your complaint to the store owner as well as the regional operations manager. Either will be in touch with you shortly.

Kind regards

Balan.Naidoo

Customer Care Officer

Cash Converters Southern Africa
Cash Converters Southern Africa's reply05 Feb 2018, 12:26
Official

Good Day

We have been informed that the issue has been resolved by the store. We hope this is satisfactory to you.

Looking forward to doing more business with you.

Kind regards

AZ
Amanda Z's update05 Feb 2018, 12:33
Reviewer Update
Well you have sadly been misinformed, or is that your standard response to all messages... I have heard nothing back from any representative of your organisation...
Cash Converters Southern Africa
Cash Converters Southern Africa's reply05 Feb 2018, 12:59
Official

Good Day

I have contacted them and they have told that they have spoken to you.

I will contact you shortly.

Kind regards

Customer Care Officer

Cash Converters Southern Africa
Cash Converters Southern Africa's reply05 Feb 2018, 13:34
Official

Good Day

The store Informed me that the prices that they have given you is the prices that they offer to all the customers on same products. They informed that their staff is always friendly when it comes to customers and they have never been rude to you or to anyone.

We hope this is satisfactory to you.

Looking forward to doing more business with you.

Kind regards