TW
Terence W
1 reviews | Active since Nov 2009
03 Dec 2019, 16:43
Refusal to help.
Cash Converters Lemon Tree Shopping Center. After spending more than 8k in their store over a six month period I have an item I bought the end of November goes faulty. I have misplaced the invoice(this I understand and accept as my own fault) upon asking if they can print me another invoice as all there sales are captured via your ID number they say sorry they can not help me. This is the last time Cash Converters will see me anywhere in the country.
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Replies (2)
Cash Converters Southern Africa's replyOfficial
03 Dec 2019, 17:01Hi Terence,
We have forwarded your feedback to our centralised customer care department, and they will be in touch with you.
Warm regards,
The Cashies team
We have forwarded your feedback to our centralised customer care department, and they will be in touch with you.
Warm regards,
The Cashies team
Cash Converters Southern Africa's reply03 Dec 2019, 17:01
Official
Hi Terence,
We have forwarded your feedback to our centralised customer care department, and they will be in touch with you.
Warm regards,
The Cashies team
We have forwarded your feedback to our centralised customer care department, and they will be in touch with you.
Warm regards,
The Cashies team
TW
Terence W's updateReviewer Update
09 Jan 2020, 21:15So more than a month later and no call or email. I suggest that you update your t&c's to fall in line with the law or train your managers to not be ******** to the law.
TW
Terence W's update09 Jan 2020, 21:15
Reviewer Update
So more than a month later and no call or email. I suggest that you update your t&c's to fall in line with the law or train your managers to not be ******** to the law.