JB
John B

1 reviews | Active since Dec 2013

29 Dec 2015, 14:09

Paying with counterfeit notes

Had a clean up at home, I had about 206 new Music CD's that I had bought over the last few years that I decided to sell. I went to Cash Converters in Weltevreden Park and was given R5 per CD. I was paid cash in R200 notes and change. Normally I do not carry cash and I put the money in my wallet. My eye site is not good enough to see if a R200 is counterfeit . This morning I went to macro to buy some goods and I thought I would use the cash. The young lady at the till said to me that one R200 note was counterfeit and asked where I got it. I said Cash Converters in Weltevreden Park. she said she must tear it up. I said no, I will go to cash converters and ask them what I must do. When I got to Cash converters I asked to speak to the manager, I told him the story and the young guy that served me the day before confirmed that he had given me R200 notes. This is when I got attacked my the Manager and another lady (Maybe his side kick) saying that Absa bank would never give counterfeit notes and its all hear say, I could not reason with them. the manager told me that I should have phoned them ealier if this was what happened. I told them that I did not know the note was counterfeit.

0
Replies (1)
Cash Converters Southern Africa
Cash Converters Southern Africa's reply06 Jan 2016, 12:28
Official
Hello J F B,

Dear Mr Barclay

Apologies for the late response to your post. Our offices were closed over the festive season.

I have referred your complaint to the regional operations manager as well as the Hillfox store Franchisee for their response. You will be contacted shortly in this regard.

Best wishes
Natalie Champion
Marketing Manager