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anslin V

1 reviews | Active since Aug 2009

06 Sept 2025, 16:59

No customer service, took my money and never received my item.

What a disappointment Cash Converters Platinum Square and customer care department is. I purchased a bracelet online 28 August around 9am and have not receive any feedback regarding my purchase. Took my money but don't respond to calls, WhatsApps or emails. Customer care utterly useless, they just acknowledge your email other than that they are of no use. So I'm left with my money ****** by Cash converters and no way of recovering it. It's your choice but my advice is always to stay away from businesses with poor customer service and judging from the reviews on hello Peter it's clear this business does not value their customers. Not doing any further business with this ****a shop.

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Replies (1)
Cash Converters Southern Africa
Cash Converters Southern Africa's reply08 Sept 2025, 09:47
Official
Hi Anslin,
Thanks for taking the time to bring this to our attention. We have forwarded this information to the store's management team. They will be in touch with you within two business days.
Warm regards,
The Cashies team