rC
rian C

1 reviews | Active since Dec 2012

04 Oct 2023, 14:38

****mers

Cash Converters Montague CPT

Skip this cash converters al all costs, should you not listen you surely will regret it. How they are still in business is mind baffling. This was not my first bad encounter with this particular Cash Converters.

Saw a post on marketplace for a Samsung 32" tv for 1500 they changed it to R1400 after I left Before I left my house I phoned and asked is everything is good on the tv no issues I should know off, was told it's perfect, just bring a tv license.

Pictures speak for themselves. When I asked the lady who was helping me "Faith" I'd like to see the manager she responded with first speak to the supervisor and pointed to another lady closeby. I rejected the offer saying I'd like the manager I was told she can't see me she is too busy, this without even checking. I then walked over to someone else and asked for the manager, so the gentlemen did and called the manager Venessa.

All Venessa said to me is a i apologize ill take it up with the sales person. I made it clear I'm not happy with this and would like to be paid R100 so I can get back home, after all I was **** to to get me there, this costing me money and time. Please know Venessa I took videos of everything.

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Replies (1)
Cash Converters Southern Africa
Cash Converters Southern Africa's reply05 Oct 2023, 06:53
Official
 
Hi Rian. 
Thanks for sharing your feedback. We have asked one of the store's management representatives to look into this issue and make contact with you within two working days.
Warm regards,
The Cashies team