1 reviews | Active since Dec 2012
Making customers feel like *********
<p>I bought a ps3 game and played it till a point where it froze my console. I took the game back and wanted an exchange or my money back. I was told to resell the game because it was longer than 48 hours. I spoke to the manager and he said that I can return the game for a refund but was not allowed to buy another game as I could have just copied the game and now wanted another. This made me feel very uncomfortable. Just thought I'd make you aware of this treatment</p>
Good day
Thank you for taking the time to lodge your complaint on Hellopeter.
I will forward this to the store owner and regional operations manager who will be in contact with you shortly.
Regards
Tia Hocanin
Senior Brand Manager
Good day
Thank you for taking the time to lodge your complaint on Hellopeter.
I will forward this to the store owner and regional operations manager who will be in contact with you shortly.
Regards
Tia Hocanin
Senior Brand Manager
