LOST PHONE SOUTHGATE BRANCH

Item: Cash Converters Southern Africa
Rating: 1
Author: Fiona K

Its me again NO REFUND FOR MY LOST IPHONE PROMAX 14 256 GB Its been 9 days to be exact when the store lost my phone no one has came fourth to me with a solution the staff at Southgate ARE DISRESPECTFUL AND UNPROFFSIONAL KAGISO THE MANAGER AND TEBOGO THE SUPERVISOR ARE *********** I WANT MY MONEY BACK ITS NOT MY FAULT THAT YOUR STAFF *****S HOW CAN MY PHONE GROW LEGS TILL THIS DAY

Helpful (0)

Replies (3)

Cash Converters Southern Africa's replyOfficial

15 Nov 2024, 09:30

Hi Fiona,
We've escalated your review to our team.
The Cashies team

Cash Converters Southern Africa's reply15 Nov 2024, 09:30

Official

Hi Fiona,
We've escalated your review to our team.
The Cashies team

Fiona K's updateReviewer Update

15 Nov 2024, 09:34

I hope I will receive a solution this time I need to speak to the Franchise manager this is out of order still don't have my phone and i have paid everything in full is this fair one thing that makes me angry is that I have called the head office and still no assistance

Fiona K's update15 Nov 2024, 09:34

Reviewer Update

Cash Converters Southern Africa's replyOfficial

20 Nov 2024, 11:13

Hi Fiona,
The team has advised us that they have refunded you. Is this correct?
Looking forward to hearing from you.
The Cashies team

Cash Converters Southern Africa's reply20 Nov 2024, 11:13

Official

Hi Fiona,
The team has advised us that they have refunded you. Is this correct?
Looking forward to hearing from you.
The Cashies team