ME
Michele E

1 reviews | Active since May 2023

04 Mar 2025, 08:04

Loan application ****s

I had app**** for a loan through your organization but I have not received satisfactory assistance. I am keep being asked to pay for fees before the loan reflects in my bank account. I have paid R3000 in fees yet still No loan. I wanted a R3000 loan but was told the minimum is R5000. After paying those fees I was casually told that the minimum amount is actually R10000. But fees are kept being asked for????? You are exploiting people😡😡😡😡😡

0
Replies (4)
Cash Converters Southern Africa
Cash Converters Southern Africa's reply04 Mar 2025, 08:29
Official
Hi Michele,
Thanks for sharing your feedback. We have asked one of the store's management representatives to look into this issue and make contact with you within two working days.
Warm regards,
The Cashies team
ME
Michele E's update04 Mar 2025, 12:55
Reviewer Update
Thank you so much..This is very frustrating as I have emailed to have the loan cancelled and have my monies refunded but no answer has been received
ME
Michele E's update05 Mar 2025, 15:55
Reviewer Update
I am still waiting for someone from Cash Converters to contact me in respect of the complaint I listed here. Are they not interested in resolving this issue.. should thìs be taken to the Ombudsman for someone to do something
Cash Converters Southern Africa
Cash Converters Southern Africa's reply06 Mar 2025, 10:51
Official
Hi Michele, 
It looks like your name is not on our system. Please confirm if your information is correct.
Looking forward to hearing from you soon.
The Cashies Team