lie.complaint against Cash Converters Staff @ Waterfall Ridge Midrand

On the 25th of October 2022, I went into Cash converters Buy shop to sell something. When I went into the buy shop, it was unattended, so I said hello, a guy by the name of Kyle came out and I then let him know what I needed. He said to me that Khaya, who works at the buy shop is not there and is at Food *****s so I should wait for him. So I asked him that in the meantime can he please carry the box out the car for me, and that I am parked outside their shop. He said to me he cannot and that I should wait for the guy as he does not work there. And so I waited, when Khaya was back, I went to him and advised what I was there for, and asked him to please carry out the box, he said to me he cannot and that they dont carry stuff out. At the same time, Kyle invited himself into our conversation and said oh yes, (previously told me he doesn't work at the department), we dont carry out stuff for customers and that I should do it myself. As surprised as I was , I then told them that it is the first that I am hearing of this. And so I said to them that if they cannot carry it out then what? Even though I advised them that I am a lady and asking for help. They both said they cannot do anything, and that I could go if I wanted to. So I decided to leave, as I walked out, Darryn who works at Cash Converters Waterfall Ridge, was coming into the shop, I explained him, and he politely came to my vehicle, took out my box, and brought it into the shop. Ans so I asked Kyle and Khaya, how is it that Darryn took out the box but they said they cannot. An argument broke out between me and the 2 guys as I was now fuming. Kyle clicked his tongue at me, and both Khaya and Kyle said to Carol the owner/ manager that I am lying and that I walked into the shop wanting to fight. It doesn't make sense if Iam going for a service why would I walk into the shop to fight. I asked Carol to please view the camera, to see and know exactly what happened. Khaya and Kyle was extremely rude. Imagine telling a customer, oh you can leave. Absolutely no customer service or experience. They are chasing the customers away. As for Kyle and Khaya, no smile on their face they are supposed to be customer orientated.

I would love for the video of this scenario to be viewed in the presence of me and if I am wrong I will take accountability and apologize, but the workers must not