MT
Masemola T

1 reviews | Active since Jul 2020

10 Dec 2020, 16:38

Intentionally Treating Me Unfairly:

So Cash Converters Greenstone sold me wrong product after visiting the store 3 times before buying it, Confirmed the product with 2 different staff members before buying then after buying the product the next day when I returned it they tell me because is not faulty they can only buy from me with less than 40% of what I bought it with yesterday, this is pure *******.

The worst part though is for them to have the nerve of telling me that the product does not operate according to the specification I got before buying it, which does not make sense why they sold it to me if it was not operating according to my specifications. Now I am being told they cannot refund me but they'll sell the product on my behalf. I am wondering how many of us are being sold product on someone else behalf. I regret stepping into that store, heard stories,seen the reviews, thought it was myth, I guess I am learning the hard-way.

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Replies (1)
Cash Converters Southern Africa
Cash Converters Southern Africa's reply11 Dec 2020, 12:19
Official
Hi Masemola,
We have forwarded your feedback to the store, and one of their management representatives will be in touch with you. Please note that someone will be in touch with you within two business days.
Warm regards,
The Cashies team