Ibrahim tells customers he’s doing them a favor by purchasing their stuff

A guy called Ibrahim at the Northgate store is very rude. I left my number 3 weeks ago for a house buy he said he would call me and he Still hasn’t. I went in store to enquirer, he told me it’s clearly not my turn he couldn’t even show me my name on the book or tell me when they are going to call. He instead told me to get out of his way he wants to assist another customer, he’s even doing me a favor by buying my stuff. This time he didn’t even bother to take my number he told me to get out of his way. The store manager didn’t do much