RM
Refilwe M

1 reviews | Active since Nov 2018

27 Nov 2018, 02:16

***** of a store

I can only imagine how many ****** items are in cash converters stores nation wide. Cos I know one item they have sold is my very own tv which was ****** from me and taken to their store . I managed to open a case and the guy who stole my tv admitted to it and told us where it was taken. I have since made contact with cash converters in north gate and till this day the store manager by the name of Walter responded to one e-mail and asked me how this can be solved. I have since sent him several emails that he has not responded to. I try calling the store and every time he tells me to communicate via email. Does he respond? no. But he had a nerve to tell me they sold my Tv. A 46 inch Sony bravia for R2000. How many other ****** goods lie there I still ask? What length do they take to ensure that whatever is brought to their stores is not ******. I want my tv

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Replies (1)
Cash Converters Southern Africa
Cash Converters Southern Africa's reply27 Nov 2018, 08:34
Official
Dear Valued Customer,

Thank you for taking the time to submit your feedback through our Customer Care department. Your complaint has been raised with the owner of the store and the Regional Operations Manager. You will be contacted by the store or the Regional Operations Manager in due course.

Your communication with us is greatly appreciated and we will strive to improve our service to you. 

Sunny regards