1 reviews | Active since Jun 2015
Floor manager doesn't need clients business
Moegamat the floor manager is not friendly or helpful.<br> i shop at Cash converters at least 2 to 3 times a week. Since Moegamat was appointed the music is no longer ambient but too loud.( played through an amp and 6X9 speakers) Today i made it softer so i may shop in peace and was scolded my the floor manager for turning it down.(he turns it back up) i ask him to turn it down and he said NO. i ask him if he want's my business and he said NO.<br> <br> This is NOT how you treat a regular customer or any customer.<br> <br> not being asked and then having to shout for assistance is not my idea of a \good shopping experience"<br> <br> Moegamat's attitude needs to change. <br> Music should be ambient not a disco.<br> Staff should greet customers when they enter the shop NOT stand around looking like they don't want to be there.<br> <br> """
Dear Tyrone
Thank you for taking the time to post about your experience at our Claremont store.
We strive to give our customers a great shopping experience. In light of this I have asked the Cape Town regional operations manager to contact the store in this regard and get clarity on the points that you have raised.
Best regards
Natalie Champion
Marketing Manager Southern Africa
Dear Tyrone
Thank you for taking the time to post about your experience at our Claremont store.
We strive to give our customers a great shopping experience. In light of this I have asked the Cape Town regional operations manager to contact the store in this regard and get clarity on the points that you have raised.
Best regards
Natalie Champion
Marketing Manager Southern Africa
