RT
Renette T

1 reviews | Active since Jan 2018

24 Jan 2018, 20:18

Faulty fridge

We bought a fridge at cash converters bloemfontein on saterday. The fridge is not working, we have complained to the manager and he sent out a technician. Still no improvement. We have had an ice tray in for 5 days now, and the fridge still has not frozen it. When we bought the fridge it had rubbers missing, the staff do not phone me back and we have to follow up the whole time. This is very disappointing and i will never buy anything from them again!

0
Replies (2)
Cash Converters Southern Africa
Cash Converters Southern Africa's reply29 Jan 2018, 09:52
Official

Good day

Thank you for taking the time to lodge your complaint on the Hellopeter website.

Kindly provide us with your details.

I will refer your complaint to the store owner as well as the regional operations manager. Either will be in touch with you shortly.

Kind regards

Balan.Naidoo

Customer Service Officer

Cash Converters Southern Africa
Cash Converters Southern Africa's reply05 Feb 2018, 11:32
Official

Good Day

We have been informed that the issue has been resolved by the store. We hope this is satisfactory to you.

Looking forward to doing more business with you.

Kind regards