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Xolie T

1 reviews | Active since Sept 2020

03 Jul 2023, 17:14

FALSE CREDIT BUREAU REPORT DUE TO NEGLIGENCE

I have an absurd amount reflecting on my credit report. It claims I have a R3400 debt from cash converters South Africa yet there is nothing I owe.

This has heavily impacted my credit report as I understand I’ve been taken to the credit bureau. Someone made a mistake I’m paying heavily for. I’m unable to get good offers on the stuff I want to apply for because if this.

I’ve called cash converters head office for the third time now and nothing has been updated

I went to one cash converters store and I was given a letter to show that I do not owe anything at all. Please forward the corrected details to all the credit bureaus to update my payment history section of the credit report accordingly.

This is an awful mistake to make in someone’s name

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Replies (1)
Cash Converters Southern Africa
Cash Converters Southern Africa's reply04 Jul 2023, 07:31
Official
 
Hi Xolie. 
Thanks for taking the time to bring this to our attention. We have forwarded this information to the store's management team. They will be in touch with you within two business days.
Warm regards,
The Cashies team