nB
nancy B

1 reviews | Active since Aug 2016

17 Jan 2018, 06:52

Extremely disappointing experience

Took my item for a cash advance...was given someone elses item with my name on it...l almost had a heart attack..thinking if l had lost all the information on my ipad...l actually thought..they tried to give me the wrong item on purpose. ..to try sell my one...too disappointed...had to waste out time going up and down until wee got our item...never using that shop again.

0
Replies (4)
Cash Converters Southern Africa
Cash Converters Southern Africa's reply17 Jan 2018, 08:12
Official

Good Day

Thank you for taking the time to lodge your complaint on the Hellopeter website.
Kindly provide us with your contact details.

I will refer your complaint to the store owner as well as the regional operations manager. Either will be in touch with you shortly.

Kind regards

Balan.Naidoo

Customer Service Officer

nB
nancy B's update17 Jan 2018, 09:54
Reviewer Update
********** . NANCY
Cash Converters Southern Africa
Cash Converters Southern Africa's reply17 Jan 2018, 10:21
Official

Good Day Nancy.

The Store owner or the Regional Ops Manager will be in contact with you.

Kind regards

Balan.Naidoo

Customer Service Officer

Cash Converters Southern Africa
Cash Converters Southern Africa's reply17 Jan 2018, 11:40
Official

Good Day

The issue has been resolved by the store.

Looking forward to doing more business with you.

Kind regards

Balan.Naidoo

Customer Service Officer