Excellent Customer Service

I ordered the Ryobi handheld DIY *****driver online for store pickup and didn't realise that Cash Converters meant it must be collected at the selling store, which was in Victory Park, Gauteng. The manager of the store Tshegofatso contacted me to collect but quickly realised I was in East London, EC and contacted head office, which advised him I pay for the courier cost to my town. Just before I cancelled, he offered to pay for the courier, as the manager of the store and my order was delivered in record time and in great condition. That's excellent customer service and care. I appreciate the extra mile he went through to ensure I come back to make a purchase.