****en ****! cash converters sold me a broken laptop and refusing my refund!

Your Management representative is just as useless with the South Gate Store! i dont care what they do with the laptop i want my ****en money back, they sold me a broken laptop and now they are trying to ****en play smart your store is now giving me ****! and refusing to give me back my money what nonsense is this! I hope no one buys from this ****! store and that stupid lerato sibanyoni stores