zZ
zekeziah Z

1 reviews | Active since Jun 2017

27 Aug 2024, 20:10

Don't Buy From Their Online Website

I bought a Dell projector from your online website 21 August & received it today Order:#*** It's your vendor in Anderson street & I'm in Cape Town, so I had to PAY for courier charges as well!!! This upsets me because why they hell would a store not check if the item is in good working condition first! At first glance it looks in good condition but when first trying the hdmi with a device, it showed up on screen but keeps on crashing. I then tried another device with hdmi, the same. I then changed the HDMI wire, and again with a third wire, all crashing. I then used the laptop input, this gave a fuzzy, blurry picture & then crashes.....I tried another 2 laptops, all fuzzy picture & crashes!!! I then uploaded a usb, and already the picture was fuzzy? So this shows me that the shop didn't even check all this faults. The fan is also unusually loud! I EMAILED YOUR CUSTOMERCARE, SO LETS SEE HOW QUICK THEY HANDLE THIS AND I WILL LET OTHERS KNOW HOW YOU DEALT WITH THIS ISSUE

0
Replies (1)
Cash Converters Southern Africa
Cash Converters Southern Africa's reply28 Aug 2024, 10:35
Official
Hi Zeke,
Thanks for sharing your feedback. We have asked one of the store's management representatives to look into this issue and make contact with you within two working days.
Warm regards,
The Cashies team