Dissatisfied,humiliated and degraded

I still didn't hear from cash Converters Eyethu Shopping Center since last week on the 18/07/2024 I went to them and got a very bad deal.I do not like the attitude of one of their sales/customer service agent.He lacks integrity,ethics and professionalism.He treated myself and my husband like beggars nit customers.His service was lowest grade I have come across.He also gave me a new lian contract and never cared to explain to me his reasons for tearing the previous loan document I came with which was dated 18/06/2024 and expiration date of 18/07/2024.He never even bothered to expalin to me why he doesn't issue me with a receipt dated 18/07/2024 until 18/08/2024 proving that I paid R370 for my loan interest so that my cellphone is kept safe until my next repayment.Instead he kept on issuing belittling statements and asking my husband foolish humiliating questions because he hated questions which I asked him about terms and conditions of my loan contract.