1 reviews | Active since Apr 2011
Disgusting attitude from cashiers Cash Converters Attebury Value Mart
I am really sick of the bad attitude of the cashiers at the Attebury Value Mart store. If this had only happened once one could write it of to a "Bad day" but this is the third time something like this has happened. Here is how it went down. I found a portable radio that I could use to break the silence during load shedding (which the store was experiencing when I went in) and took it to the check out counter. Me: Hi just this one please, I will be paying cash. Cashier: No Me: Excuse me Cashier: We can't test it. Me: OK I see there is load shedding, but there is an open plug on your point of sale that is running off back up power, can we test it there? Cashier: No Me: OK but I am pretty sure it works and it does carry your guarantee so if there is a problem I will just bring it back. Cashier: No, we have to test it so that you are satisfied before you take it. Me: Ok but there is no power, and you won't test it on the back up power, I am sure your buyer tested and found it to be working so I am sure it will be fine. Cashier: No we have to test it to your satisfaction, not the buyers and we can't test it so you can't buy it. Me: How would me testing it and your buyer testing it be any different? Cashier: (No reply, just stares at me with serious attitude) Me: So you are saying you won't sell it to me? Cashier: No I turn around and walk out the store, found an even nicer radio at the same price from Cash Crusaders. To the franchisee, I suggest that you sort your staff out, they are costing you money...
Thanks for taking the time to bring this to our attention. We have forwarded your details to our centralised customer care department, who will be in touch with you to discuss this matter as we don't have a Cash Converters in the Atterbury Value Mart centre.
Talk to you soon.
The Cashies team
Thanks for taking the time to bring this to our attention. We have forwarded your details to our centralised customer care department, who will be in touch with you to discuss this matter as we don't have a Cash Converters in the Atterbury Value Mart centre.
Talk to you soon.
The Cashies team
