YP
Yoneiza P

1 reviews | Active since Aug 2019

17 Jan 2022, 13:13

Disappointing service!!!

I app**** for a payday loan and the Anderson branch in 2020 and was approved, i recently went to the Kensington branch to reapply and was told I can't be assisted because I am a commission earner, I don't understand why they couldn't assist me because I already have a file with them and was previously approved with the same details .they then said the person that assisted me no longer works for them hence they cant help. which got me questioning was my loan approved by the person or the company. this is extremely disappointing and *********

0
Replies (2)
Cash Converters Southern Africa
Cash Converters Southern Africa's reply17 Jan 2022, 13:50
Official
Hi Yoneiza,
Thanks for sharing your feedback. We have asked one of the store's management representatives to look into this issue and make contact with you within two working days.
Warm regards,
The Cashies team
YP
Yoneiza P's update23 Jan 2022, 07:47
Reviewer Update
Cash converters, it has been 6 days since you said someone would contact me and nothing. You clearly don’t want to assist me . I definitely wouldn’t be recommending your company at all!!!!