Daylight *******, ********* Service

I purchased a wedding ring set from the Hillfox Branch. It was too small. I couldnt get it resized as it will damage the ring. To return the ring to be treated as some villian. Manager said couldnt take chances ring may have tampered with . So he would need to send it in to be checked by their Jeweller. And they would contact me. Of which they didnt . I had to go in store again. On arrival there is no refund, no warranty , no exchange on jewellery. Nowhere is this stated in writing on their invoice. They did buy back the ring for half the amount l purchased it for. Meaning 2k went down the drain. This is daylight *******. They also need to educate their staff so that they can advise their customer about purchasing Jewellery and notify customers that there is no warranty on jewellery.