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On the 10th of March I went to loan against my Samsung Tab Galaxy at the Johannesburg CBD Cash Converters. The amount I loan against the Tablet was for R500 and I was told about a new process where they no longer give cash but load the money to a Cash Converters card at a cost of R69 which means the amount I owe was R569, I was given the card (cash). However because their printer wasn't working I was not given my loan agreement and R602 and some cents. On the 10th of March I requested for a ten day extension which the guy who phoned me to remind me of the deadline processed and when I asked about the amount now owing he said R724 and some cents. I rounded it off to R730, however on the 20th of March, I made an EFT of R750 into their FNB account from my own FNB Account, however yesterday (Friday 20.03.2020) Mpho calls me to say the amount is more and I should be posting R800+. When I argued this amount he said he will double check and get back to me, he never did. This morning 21.03.2020 I received a call from another guy telling me the same thing Mpho and when when I asked exactly how much is short he could not answer, but told responded as though he was helping me to sort this out because thre system will close and it would no longer allow for my item to be release. He still could not give an accurate number. He also said he would call me back and no one called me back. I've always done business with this branch but these new people are just dishonest, probably they even **** about the printer not working but I have paid into their account and when I get the chance to go fetch my Tab I hope to get it without hassles because if they are saying that I owe R800+ then all of a sudden it means their interest is 50% and I've never been charged that much interest even with loaning against my laptop.