NK
Noah K

1 reviews | Active since Sept 2017

22 Sept 2017, 12:22

Damaged Tv

I recently bought a Tv at Cash converters in Fourways. The sales man that sold it to me never tested the Tv before rapping it for me and to my surprise when I got home I found that the screen had been cracked. Now they refuse to refund me for the Tv saying that it was not damaged prior to me taking delivery. I am absolutely disappointed at the service that I received from these guys as I am a loyal client of Cash converters as I buy my most of my equipment from them.

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Replies (2)
Cash Converters Southern Africa
Cash Converters Southern Africa's reply27 Sept 2017, 09:28
Official

Good day Sir

Thank you for lodging your complaint on Hellopeter.

Could you please email us on customercare@cashconverters in order for us to try and get to the bottom of this and hopefully find a resolution.

Also please state who you dealt with at the store.

Kind regards

Tia Hocanin

Senior Brand Manager

Cash Converters Southern Africa
Cash Converters Southern Africa's reply20 Oct 2017, 11:42
Official

Good Day

The issue has been resolved by the store.

Looking forward to doing more business with you.

Regards

Tia Hocanin

Senior Brand Manager