DV
Deon V

1 reviews | Active since Oct 2020

06 Oct 2020, 10:11

customer service is pathetic at cash converters game city

very bad service cash converters game city

i was there yesterday to pay off my debt, i asked the manager to assist me with a settlement letter and right up until now he hasn't assisted, i kept being promised a call back and still have not been contacted, i went to the store today and was told he is in a meeting. still noting, i have emailed the headoffice and got no response.

this is ridiculous

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Replies (1)
Cash Converters Southern Africa
Cash Converters Southern Africa's reply06 Oct 2020, 11:38
Official
Hi Deon,
We have forwarded your feedback to the store, and one of their management representatives will be in touch with you. Please note that we aim to resolve your query within two working days.
Warm regards,
The Cashies team