1 reviews | Active since Sept 2024
Cash converters Walmer park port Elizabeth,really did me wrong with telling me I spilled coffee on my laptop o have bought by them,I only wanted them to fix the buttons which was faulty,
Good day I have purchased a laptop for 3000 rnd at cash converters Walmer,port Elizabeth,I had the laptop for almost 3 months barely used and when I wanted to use word to type an assignment the middle buttons from A didnt work,when I discovered this I took the laptop back to the store to ask them just to fix the buttons for me please cause there's assignments that I must do and need the laptop urgently,the lady by the desk said Thursday that it won't be a problem,today I get WhatsApp messages from the lady telling me I spilled coffee on the laptop and I must pay 1400 rnd to fix the laptop,the more I tell her I never spilled anything on the laptop the more she says it's customer negligence and she sent me a picture of the inside of the keyboard to tell me they have proof,and I know I never spilled anything on the laptop,for the first time I took a little faith to buy me something with money I saved to buy me a laptop by cash converters and know I get blamed for something I didn't do,how can I wanna spill something on the laptop I will surely be a stupid to do something like that and I'm in need of it ,when I told the lady I'm going to take it further she said go ahead we will help you with the papers my savings down the drain for what ,
Thank you for bringing this matter to our attention. Your complaint has been forwarded to the store's management team.
Warm regards,
The Cashies Team
Thank you for bringing this matter to our attention. Your complaint has been forwarded to the store's management team.
Warm regards,
The Cashies Team
