1 reviews | Active since Oct 2018
Cash Converters Sunny Pay Day Extravaganza
I am sure that we have all seen the advert on TV advertising a "sunny" payday loan. I am sorry - let me burst your bubble. They only really work Monday to Friday from 9 until 5. You can spend a Monday there chasing the paperwork. On Mnday we met some female from Head Office - anxious to help - Lucrezia or something. She went off to Head office to "kick butt". we waited and waited - after 3 hours I was able to speak to the owner, a gentleman named Robbie. Far more efficient than your implant laden regional manager with the false eye lashes. An hour later we discovered we had been delined. Phoned Ms Sunnyside - nothing she can do. Forgotten all about us. Henrietta and her manager could give degree courses in anti-customer concern. Nobody gave a flying football. Left a message for the CEO's MD. She was out at the time and possibly in another country by now. MD or CEO also blind, deaf, inefficient and plain impervious. It was Robbie and his assistant who saved the day. Don't waste your time - a payday loan is not "sunny" and takes a week despite what they say in the pamphlet. Easier and quicker to go somewhere else. I recommend WWW.Loansie.co.za. They actually care and will go the extra mile
Thank you for taking the time to leave us such detailed feedback. We’re sorry to hear that you had a bad experience. We know that our customer service team has already been in touch with you telephonically, but would like to assure you once again that we take our customer service seriously and continuously strive to improve it, so your feedback is invaluable to helping us further improve our processes.
Kind regards
The Cash Converters Customer Care Team
Thank you for taking the time to leave us such detailed feedback. We’re sorry to hear that you had a bad experience. We know that our customer service team has already been in touch with you telephonically, but would like to assure you once again that we take our customer service seriously and continuously strive to improve it, so your feedback is invaluable to helping us further improve our processes.
Kind regards
The Cash Converters Customer Care Team
Thank you for taking the time to leave us such detailed feedback. We’re sorry to hear that you had a bad experience. We know that our customer service team has already been in touch with you telephonically, but would like to assure you once again that we take our customer service seriously and continuously strive to improve it, so your feedback is invaluable to helping us further improve our processes.
Kind regards
The Cash Converters Customer Care Team
Thank you for taking the time to leave us such detailed feedback. We’re sorry to hear that you had a bad experience. We know that our customer service team has already been in touch with you telephonically, but would like to assure you once again that we take our customer service seriously and continuously strive to improve it, so your feedback is invaluable to helping us further improve our processes.
Kind regards
The Cash Converters Customer Care Team
Thank you for taking the time to leave us such detailed feedback. We’re sorry to hear that you had a bad experience. We know that our customer service team has already been in touch with you telephonically, but would like to assure you once again that we take our customer service seriously and continuously strive to improve it, so your feedback is invaluable to helping us further improve our processes.
Kind regards
The Cash Converters Customer Care Team
Thank you for taking the time to leave us such detailed feedback. We’re sorry to hear that you had a bad experience. We know that our customer service team has already been in touch with you telephonically, but would like to assure you once again that we take our customer service seriously and continuously strive to improve it, so your feedback is invaluable to helping us further improve our processes.
Kind regards
The Cash Converters Customer Care Team
