1 reviews | Active since Feb 2015
Cash Converters (Stoneridge Branch) ********
So disgusted and irritated by Cash Converters Stoneridge, the Biggest **** around. My eldest Sister was very sick and I didn't have Cash at all and I had to take my Tv (32") and my daughter's tablet Samsung Tab 9", this was all out of desperation as I didn't have cash, and I needed to go see my sister and home, out of all this I got R1 500, it really helped as I managed to say my last goodbyes. Last week 11/02 my dear Sister passed away and I had to go home for Funeral, with the situation that I was in I couldn't do anything and my hands were tied. On Friday I requested my Son to go collect the stuff but he works at the Airport and he couldn't make it as the store was closed, over the week end he also had to come for the Funeral on which that delayed everything. We only came back last night and there is a difference of 4 days, today I am calling the store spoke to Moses who told me that it's too late to collect my stuff is already on the Floor and I have to come in and buy it TV (32") I got R800 for it, I have to pay R2 000, then the Tablet I got (Samsung Tab E 9") R700 I have to buy it back for R2 000. I don't even have that kind of money and I need my valuables, The TV my Son bought it for me when he got his first pay and now I just lose it just like that. It's truly RIDICULOUS and PAINFUL how they **** us out there. Yes we need your HELP but not to do this. How about a phone call at least to let me know that you are selling my stuff. If that is the way you treat your customers I truly advise people to rather stay the Hell away from you. I am so disappointed as no one cares about what we are going through in our lives, and come to think that Cash Converters is there to assist us when we are in this bad situation.
Thank you for taking the time to submit your feedback through our Customer Care department. Your complaint has been raised with the owner of the store and the Regional Operations Manager. You will be contacted by the store or the Regional Operations Manager in due course.
Your communication with us is greatly appreciated and we will strive to improve our service to you.
Sunny regards
Thank you for taking the time to submit your feedback through our Customer Care department. Your complaint has been raised with the owner of the store and the Regional Operations Manager. You will be contacted by the store or the Regional Operations Manager in due course.
Your communication with us is greatly appreciated and we will strive to improve our service to you.
Sunny regards
