1 reviews | Active since Oct 2015
CASH CONVERTERS KUILSRIVER - HORRIBLE SERVICE!!!
Horrible service!!!!
Bought a KARCHER pressure washer at Cash Converters KUILSRIVER with a 6month repair warranty for a carwash. 1st day machine didn't switch on so I took it back... Had to wait long for it to be replaced, way longer than the waiting period they gave me. Finally got the machine back and it had a slight leak. I used it since I didn't want to go through that horrible waiting process again. Not long after the machine started leaking worse so I had to take it back... They took 2months to repair the issue... This after I had gotten a quote from a Karcher professional for R600 repair and 1hour waiting period. They opted for their own technician to repair the machine.. After 2MONTHS!!! I received the machine back STILL BROKEN!!!!!!!! I then went to the karcher myself and repaired the machine for R600, waited 1 hour, and its working like a dream!
SO MUCH FOR THE 6MONTH WARRANTY... They didn't reply to my messages and gave me all kinds of **** excuses when I finally got hold of them. I believe they delayed the entire process so that warranty would expire. Thanks for horrible service!
Thanks for sharing your feedback. We have forwarded it to the store's management representatives to look into this issue.
Warm regards,
The Cashies team
Thanks for sharing your feedback. We have forwarded it to the store's management representatives to look into this issue.
Warm regards,
The Cashies team
