Cash Converters in Northgate is very ****ty

Cash Converters is Northgate is really ****ty.Its been almost 2 months trying to sell my things to them.1stly I spoke to a guy who they would call me, they never did till I went back to the store and he was rude as hell telling me he’s doing my a favor. A lady called Nantsi called me 2weeks ago and promised me that they will come check the things out which never happened, last week I got a call from them saying they will come on Saturday which is today, I went to the store I spoke to the Owner who told me she can’t help me today she’s busy. Does it really take 2 months to sell your stuff at Cash Converters???