AB
Ashwin B

1 reviews | Active since Oct 2023

13 Oct 2023, 14:37

Cash converters Hillfox

To whom it may concern,

The service I received from Cash Converters Hillfox is putrid. I have tried getting a quote from one of the buyers from 11am and his been out smoking. eventually after trying for an hour or more. I got a ridicules quote for something that I bought for R2200 and is still currently being sold for that amount I was offered R300-R500. Pat the buyer said a response takes 24-48 hours but his online. I suggest cash converters hires someone you are more customer focused and understands customers come first and employee's behavior is a bad reputation for the company. I was referred by your other stores, they don't take strollers. Pat wanted to know how much we bought it for, and I sent screen shots to get offered that ridiculous amount. I asked him how much he was going to sell it for he sent a message saying, thank you for your enquiry have a blessed day! MY WORD THE SERVICE SUCKS!!!!!! I asked thrice if I can come into the store still no response. I bought many items there what a slap in the face.

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Replies (1)
Cash Converters Southern Africa
Cash Converters Southern Africa's reply16 Oct 2023, 06:33
Official
 
Hi Ashwin. 
Thanks for sharing your feedback. We have asked one of the store's management representatives to look into this issue and make contact with you within two working days.
Warm regards,
The Cashies team