DM
Daniel M

1 reviews | Active since Nov 2018

15 Nov 2018, 13:23

Cash converters Centurion are the modern day skelems,stay away

I got to cash converters this morning around 10am and they had an Xbox 360 for sale,one was r499 and the other was r599,the advert says it comes with a controller,I offered to buy it and only then the sales consultant told me it has no controller,I went back to work and my child was crying so hard after seeing the pictures,I went back,and when I got there,they still advertising that it has a controller,I paid for Xbox and it was confirmed that it will have a controller,only after I paid and waiting for the controller,a white manager came and said I won't get the controller and they will refund me,I have pictures of the advertising and the till slip and after wasting an hour of my time which I still have to account for at work,they refused to give me the controller and refunded me,2 hours or my work time wasted on *********** staff that always mAke mistakes,if you are wiser,buy new from a store and avoid stores like cash converters because you opening yourself to trouble. I will edge everyone to never support cash converters Centurion if you are looking for peace of mind. Please call me on ********** 354 if you also been I'll treated my these people

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Replies (1)
Cash Converters Southern Africa
Cash Converters Southern Africa's reply26 Nov 2018, 13:35
Official
 Good day 

Thank you for taking the time to lodge your complaint on the Hellopeter website.

I will refer your complaint to the store owner as well as the regional operations manager.  Either will be in touch with you shortly.
 
Kind regards
 The Cash Converters Customer Care Team