Cash Converters Centurion

Cash converters in Centurion Mall Pretoria is a total disaster. They have one of the biggest branches with the least amount of stock for sale. Their staff seem to be completely clueless in their attempts to actually do their job and assist the customer.

I had attempted to purchase a tv from them a few months ago. In full knowledge that a tv license would be required I had a copy of my husband's I'D, certified and recent proof of address as I had used these documents in the past to purchase a tv and I was able to attain the tv without him having been present as we are 1 household and the tv license is in his name. I was told management mind you, that they cannot accept any documentation in his absence, regardless of the fact that I was his wife and had all the relevant paperwork in order to purchase the tv. I left and with the very same paperwork was able to purchase a tv from another retail store.

Their lack of knowledge was extremely frustrating along with the blatant laziness to even try and assist me.

Today I was forced to return to this branch again " cash converters Centurion Mall" and left once again extremely annoyed I had to pay the interest on a item I had left there on borrow. First of all the interest amount on my printed out receipt was incorrect and as the also confused gentlemen tried to explain why, the theory made sense but it is absolutely ridiculous to have printed out incorrect paperwork in the first place.

Once this was sorted, I waited 30 minutes for a new contract to be printed out.

Meanwhile the phone kept ringing none stop with not one employee feeling the need to attend to the calls.

Basically guys. Fire everyone in the store or simply close the branch The level of unprofessionalism and slack is ridiculous.