KG
Kabelo G
1 reviews | Active since Nov 2018
13 Mar 2019, 08:56
Cash Converters Cash Advance
Loan Application - I came to the store yesterday Northriding at 5 to apply for a cash advance. I had the 3 months bank statement. But my payslip. I sent through by email. She then takes the electronically. She then takes my payslip and just confirms employment BUT did not want to process my application saying I need to come back the day after with a physical copy. Why was my application not processed when every detail was available. I requested the lady to quickly go andprint a copy BUT SHE WAS IN A RUSH TO GO HOME. thIS WAS 17:10 ON 12 March. Arent you supposed to close at six? I must say. I did not like this treatment and the ladys tone. IOt was as if she is doping me a favour and I ne
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Replies (1)Cash Converters Southern Africa's replyOfficial
13 Mar 2019, 12:06Dear Valued Customer,
Thank you for taking the time to submit your feedback through our Customer Care department. Your complaint has been raised with the owner of the store and the Regional Operations Manager. You will be contacted by the store or the Regional Operations Manager in due course.
Your communication with us is greatly appreciated and we will strive to improve our service to you.
Sunny regards
Thank you for taking the time to submit your feedback through our Customer Care department. Your complaint has been raised with the owner of the store and the Regional Operations Manager. You will be contacted by the store or the Regional Operations Manager in due course.
Your communication with us is greatly appreciated and we will strive to improve our service to you.
Sunny regards
Cash Converters Southern Africa's reply13 Mar 2019, 12:06
Official
Dear Valued Customer,
Thank you for taking the time to submit your feedback through our Customer Care department. Your complaint has been raised with the owner of the store and the Regional Operations Manager. You will be contacted by the store or the Regional Operations Manager in due course.
Your communication with us is greatly appreciated and we will strive to improve our service to you.
Sunny regards
Thank you for taking the time to submit your feedback through our Customer Care department. Your complaint has been raised with the owner of the store and the Regional Operations Manager. You will be contacted by the store or the Regional Operations Manager in due course.
Your communication with us is greatly appreciated and we will strive to improve our service to you.
Sunny regards
