Cash Converters brings my credit score down to the ground

Pathetic service !! I had a payday loan with Cash Converters over a year ago. It was paid up in full and up until today it's still on my credit history. Because it's showing I owe the full amount it's showing as me not handling debt well. Cash Converters slammed my credit score completely to the ground. I spoke to them directly on multiple occasions about this issue. Just to show how *********** they are, they are now telling me I need to fix this myself with the credit bureau. My honest advice, I wouldn't recommend Cash Converters to anyone at all !! They give pathetic service and you will end up with a credit score below 550 because they don't know how to do their jobs properly.

If I could give no starts I would!